(“Catalyst”) and/or Revel Digital Worldwide Operations (“RDWO”, “Revel Digital”, “we”, “us”, or “our”) is focused on making the RDWO service the safest and best possible experience for you and your end-users (“you”, “your”). We have great respect for people’s personal privacy, and we consider this a matter of great importance. In order to provide you with a useful service when you are purchasing our products or using our services; we need some data from you in order to do so; otherwise we cannot provide you with a useful product and service. Our commitment to you is that we will use our best efforts to ensure any information submitted to, or gathered by us; remains private, and is only used for the purposes set forth in this policy.
This page states the RDWO Privacy Policy (herein the “Policy”) and sets forth the collection, use, and disclosure practices that apply to the RDWO Website, RDWO Software, RDWO Services, and RDWO Products (herein “Services”). The Policy also incorporates by reference the RDWO Terms of Service for the RDWO Experience, which apply to this Policy. By purchasing or using the Experience; you explicitly accept, without limitation or qualification; the collection, use, and disclosure of personal information provided by you in the manner described in this Policy. Please read the Policy carefully as it affects your rights and liabilities. If you disagree with the way we collect and process personal information, please do not use the RDWO Experience.
When you request information, subscribe to or order a product or service, register as a user, respond to an online survey, or otherwise actively send us data; we may collect data including, but not limited to; your name, email address(es), mailing address(es), telephone number(s), and information related to the business you represent. If the product or service provided is something we charge for, we will also collect payment information; such as credit card numbers and related verification information, phone number, email address, and billing / shipping addresses; in order to process the order. In all of the above cases, you will know exactly what data we collect through the Site, because you actively submit it to us.
As part of the standard operation of the Site, we may collect information from your computer or device; including but not limited to your browser type, device type, operating system, IP address, and the domain name from which you accessed the Site. Additionally, we may collect behavioral information about your use of the Site; this includes but is not limited to; the date and time you visit the Site, actions taken while accessing information on the Site, which areas or pages of the Site you visit or view, the amount of time you spend viewing the Site, the number of times you return to the Site, and other such analytics data. We may also collect similar data regarding your usage of our Services. We also may acquire personal information from third parties who provide it to us.
Due to the nature of our Services, information about you may be collected by a RDWO customer or other affiliated third party; and this information may be stored, transmitted, processed, or otherwise put into some form of use; using some or all elements of RDWO’s Services or resources (such as servers and databases etc.). The collection and usage of such information occurs outside the control of RDWO, and therefore we are not responsible for any privacy issues caused by a RDWO customer or otherwise affiliated third party. The third party in question is responsible for upholding and enforcing their own Privacy Policies, License Agreements, and Terms of Service. Please review our Terms of Use for more information.
For the purposes of this policy, the terms “using” and “processing” of information includes; the use of cookies, analyzing information through various methods, other means of storage on a computer or mobile device, and also the collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information; within our organization or among our subsidiaries within the European Union, the United States, or internationally.
We use Personal Information for only the following purposes: (1) to operate the Services, (2) account verification, (3) to fulfill product and services requests, (4) to improve and optimize the Services, (5) to personalize your experience, (6) responding to inquiries or providing support, (7) to provide software updates and product announcements, (8) to better understand your needs and interests, and (9) to provide you with further personalized information and offers from us that we believe you may find useful or interesting, based on your behavioral and declarative data, such as targeted advertising or promotional campaigns in RDWO and third-party channels (which is known as profiling).
We may use Non-Personally Identifiable Information for the following purposes: (1) to analyze trends and usage of resources through aggregated data, (2) to improve the features and functionality of our Services, (3) to better understand your needs and interests, and (4) to better understand the needs and interests of End-Users. We may also share Non-Personally Identifiable Information from End-Users with our RDWO Account Holders, to allow them to provide more value to end-users, or to provide more insight into end-users. In this context, any information shared with Account Holders; will not contain or be linked to your Personal Information; unless you have given us your explicit consent or the end-user has given us their explicit consent. For example, a RDWO Account Holder may want to better understand how to create a compelling and non-intrusive experience for end-users, and RDWO may provide aggregated information to show examples of practices that worked well, and practices that did not work well.
A cookie is a small text file that may be stored on the hard drive of your computer or device when you access the Site. We may use cookies and/or other storage on your device to help us collect, maintain, and use this information, for the following purposes: (1) personalize your experience and provide you with customized content, (2) monitor Site and Account usage to better understand how you interact with our Services, (3) remember you when you return to the Site, and (4) conduct research to improve our content and services. You may refuse to accept cookies, but by doing so you may not be able to use certain features on the Site, or take full advantage of all of our offerings. All web browsers offer you some form of ability to manage your cookie preferences. We also use web beacons (invisible images often referred to as pixel tags or clear GIFs) on our sites in order to recognize users, assess traffic patterns, identify preferred content and measure site engagement. We also include web beacons in our e-mail messages, including newsletters, in order to count how many e-mail messages have been opened. We may also use a third party analytics partner, who may employ some form of software technology to help us better manage content on our Site; by informing us about what content is effective. The information gathered by third party analytics software is not tied to Personally Identifiable Information; however the use of cookies and other technologies by our partners and service providers is not covered by our privacy statement. We do not have access or control over these third party cookies and technologies. Our Site also includes social media features, such as the Facebook “Like” button and Twitter “Tweet” button. These features may collect your IP address and page visits; and may set a cookie to enable their feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
When Do We Share or Disclose Information? We may disclose or share information collected from you and about you; to the following entities; for the following purposes: (1) to our service providers and suppliers, if such disclosure enables any of them to perform a business, professional, or technical support function for us, for example to process payments, (2) as necessary if we believe that there has been a policy violation such as those published on our site, or some violation of terms you signed, or some other violation of our rights or the rights of any third party, (3) to respond to judicial process and provide information to law enforcement agencies, or in connection with an investigation on matters related to public safety, as permitted by or otherwise required by law, and (4) otherwise with your consent. Additionally in the event of a merger, acquisition, reorganization, or sale of our company or our assets, or in the event of our bankruptcy; your personal information may be one of the transferred or acquired assets. We may also share your personal information where you have granted us permission to do so, and we reserve the right to use and disclose any information collected via the Site that is not in a Personally Identifiable form.You may review, update, correct, or delete any Personal Information in your RDWO Account by contacting us, or by making the appropriate modifications in your Account profile or preferences. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your Account and/or remove your records from our systems, please contact us and we will delete your account and your Personal Information within 30 days if we do not have any legal obligation to retain the record.
Security is of paramount importance to us, and we work hard to ensure that our Site and Services are as secure as is possible. We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors and Service users. However no method of transmission over the Internet, or method of electronic storage, is ever 100% secure; therefore while we endeavor to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you register on our Site or use our Services, it is your responsibility to protect the security of your Account, and any end-users you are providing services to through our Services and your Account.
Your information may be transferred to, maintained on, and processed; on computers located outside of your country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We have taken reasonable measure to ensure compliance with the privacy laws of the United States of America and the European Union, and will take further reasonable measures to maintain and/or improve compliance in the future. The protections given to you by this Privacy Policy still apply. Your submission of any such information discussed in this policy, represents your agreement to that transfer.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (e.g., credit cards, social security numbers, financials) will not be stored on our servers
The Site may contain links to Third Party Websites, and some Third Parties may use our Services to provide services to end-users. Third Parties may have privacy policies that differ from our own, and we are not responsible for the activities and practices that take place on these sites; or any services provided through our Services. We therefore encourage you to review the privacy policy posted on the Third Party Website; should you access them through the Site, or through our Services. The fact that we may link to or incorporate a third party’s services, functionality, or website; or present some type of advertisement; is not an endorsement, authorization, or representation of our affiliation with that third party; nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over Third Party Websites, or any third party services provided through our Services; including their use of personal information. Our Privacy Policy only applies to our Site and Services, and we are not responsible for the privacy practices or content of other websites, or third party services provided through our Services.
We may share information in specific situations described in this section and/or with the following categories of third parties. Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with are as follows:
| Payment Processors | Sales & Marketing Tools | Cloud Computing Services | Data Storage Service Providers | Finance & Accounting Tools | Customer Support Tools |
| Authorize.NET | MailChimp | Amazon Web Services | Microsoft Azure | Quickbooks | Zendesk |
We also may need to share your personal information in the following
situations:
Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.
Affiliates. We may share your information with our affiliates, in
which case we will require those affiliates to honor this privacy
policy.
Affiliates include our parent company and any subsidiaries,
joint venture partners, or other companies that we control or that are
under common control with us.
We do not currently use a mechanism to act upon “Do Not Track” instructions. We are however investigating such mechanisms.
We will retain your information for as long as your Account is active, or as is needed to provide you with our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Additionally we will delete information after it is no longer useful for providing our Services.
The Site and our Services are not directed to children under the age of 13, nor do we knowingly collect any personal information from them.
By using any part of the Site or our Services, you agree to the current Privacy Policy and Terms of Service to which this Privacy Policy is incorporated.
We reserve the right to make change this privacy policy from time to time at our sole discretion. When we do, we will post the change(s) on our website.
You may request, and we will provide you with, information about whether we hold any of your personal information. You may request access to, or correction or deletion of your personal information, by contacting us at privacy@reveldigital.com. We will respond to your request within a reasonable timeframe.
The following Additional Notice applies only to residents of the European Union, the European Economic Area and Switzerland who visit the Site.
For the purposes of this Additional Notice:
means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of such natural person.
means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
RDWO processes data for the purposes as set forth in this Privacy Policy, including providing the Site and other services to users as explained in the How We May Use Your Information section.
Our lawful bases for the Processing of Personal Data are: (i) consent and/or (ii) any other applicable lawful bases, such as our legitimate interest in engaging in commerce, offering products and services of value to the users of the Site, preventing fraud, ensuring information and network security, direct marketing and complying with industry practices.
RDWO may be required to disclose Personal Data in response to lawful requests by public authorities, including disclosures necessary to meet national security or law enforcement requirements, or pursuant to judicial orders.
As a resident of the EU or a country following substantially-similar legislation regarding the protection of Personal Data, you may have one or more of the following additional rights available to you:
To request a copy of the Personal Data we have collected about you by contacting us at privacy@reveldigital.com.
To request that we correct or delete any Personal Data about you that is incomplete, incorrect, unnecessary or outdated.
To object, at any time, to Personal Data about you being Processed for direct marketing purposes.
To request restriction of Processing of Personal Data about you for certain reasons, such as, if you consider Personal Data about you collected by us to be inaccurate or if you have objected to the Processing in accordance with your rights under Data Protection Laws and Regulations.
To request and receive the Personal Data we have collected about you in a commonly used and machine-readable form.
If Personal Data about you is Processed solely based on your consent and not for any other lawful basis, to withdraw your consent at any time, without affecting the lawfulness of our Processing based on such consent before it was withdrawn, including Processing related to existing contracts for RDWO Services.
If you believe our Processing of Personal Data about you is inconsistent with the applicable data protection laws, to lodge a complaint with your local supervisory data protection authority (“DPA”).
To exercise any of the above-listed rights (with the exception of the right to lodge a complaint with a DPA, which you may do directly to a DPA), please contact us at privacy@reveldigital.com. We will process any requests in accordance with applicable law and within a reasonable period of time. We may need to verify your identity before processing your request.
The following Additional Notice applies only to residents of the European Union, the European Economic Area and Switzerland who visit the Site.
RDWO complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. RDWO has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. RDWO has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
In compliance with the EU-U.S Data Privacy Framework (EU-U.S DPF), the UK Extension to the EU-U.S DPF, and the Swiss-U.S Data Privacy Framework (Swiss-U.S DPF) Principles, RDWO commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the EU-U.S DPF, the UK extension to the EU-U.S DPF, and the Swiss-U.S Data Privacy Framework Principles. European Union, United Kingdom, and Swiss individuals with inquiries or complaints should first contact RDWO.
RDWO has further committed to refer unresolved privacy complaints under the Data Privacy Framework program to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2
RDWO’s commitments under the Privacy Shield Framework are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Your Privacy Shield and Data Protection Contact for the personal data that we process in connection with the Site is:
Attn: Chief Privacy Officer
Revel Digital Worldwide Operations
300 NP Ave. STE 203
Fargo, ND 58102
Phone: +1-855-738-3534
privacy@reveldigital.com
Please include sufficient information so we can understand and respond to your specific question.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging in and accessing the Account profile section of our site.
If you have any questions regarding this Privacy Policy, please contact us by email at privacy@reveldigital.com, or call +1-855-738-3534, or write to:
Attn: Privacy Team
Revel Digital Worldwide Operations
300 NP Ave. STE 203
Fargo, ND 58102
Please be sure to include sufficient information so we can understand and respond to your specific question or request.